Privacy Policy

Privacy Policy for TaxinearU
Effective Date: [1-21-2024]

At TaxinearU, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller
TaxinearU is the data controller responsible for processing your personal data. If you have any questions about this policy or your personal data, you can contact us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]

2. Personal Data We Collect
We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and home or pickup address.
  • Booking Information: Details of your journey, including pickup and drop-off locations, date, and time.
  • Payment Details: Credit/debit card details or payment transaction information (processed securely via third-party payment processors).
  • Communication Records: Emails, calls, or messages you exchange with us.
  • Technical Data: IP address, browser type, and usage data collected when you visit our website.

3. How We Use Your Personal Data
We use your personal data for the following purposes:

  • To process bookings and provide taxi services.
  • To communicate with you regarding your bookings or inquiries.
  • To improve our services and customer experience.
  • To comply with legal obligations, including record-keeping requirements.
  • For security and fraud prevention purposes.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Performance of a Contract: To provide our taxi services and manage bookings.
  • Consent: For marketing communications (if you have opted in).
  • Legitimate Interests: For service improvements and fraud prevention.
  • Legal Compliance: To fulfill legal and regulatory obligations.

5. Data Sharing
We do not sell or share your personal data for marketing purposes. We may share your data with:

  • Payment processors to facilitate transactions.
  • Law enforcement or regulatory authorities if required by law.
  • Service providers who assist with our operations (e.g., IT support).

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. After this period, your data will be securely deleted or anonymized.

7. Your Rights
Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccuracies in your data.
  • Erasure: Request the deletion of your data, subject to legal obligations.
  • Restriction: Limit how your data is processed.
  • Data Portability: Receive your data in a portable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Details].

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Cookies
We use cookies on our website to enhance your experience and analyze usage. For details, see our Cookie Policy.

10. Changes to This Policy
We may update this policy occasionally. Please check this page regularly to stay informed about how we handle your data.

11. Complaints
If you believe your data rights have been violated, you can contact us or file a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113

Thank you for trusting TaxinearU. Your privacy is our priority.

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